You know that meme where everything is on fire and the dog is like “This is fine”? That’s it. That’s our Egle.
Stayed in “max villa” in Thailand, got out alive & smiling – it says a lot.
Your workplace will look like this
Get Ready To
Investigate, troubleshoot, evaluate and escalated web/app related issues
Follow up with support team to ensure product related request resolution
Provide guidance for support teams about tech related issues/topics
Provide ideas for productivity improvement
Provide step-by-step technical help, both written and verbal
Perform other tasks and projects as required within support domain
We Expect You To
Have testing skills, including bug reporting ability to evaluate urgency
Web-related technical skills (HTML, CSS, JS) will be an advantage
Hands-on experience with SQL, Zendesk, Confluence
Excellent problem-solving and communication skills
Have a great attention to detail
Have no fear of failing
Never kill the vibe
Gross salary range is 1700–1900 EUR/month.
Talking about perks:
Work hard, party harder. We couldn’t handle to party every time we reach our KPIs, so we stick to approximately once per month. On the other hand, our office never runs out of drinks & snacks to party every day – can you handle it?
Day off cards. The headline says it all. You don’t need an explanation if you’re having a tough day or had a tough party last night. Though use it with caution!
Wolt for late workers. Got to stay up late? You deserve to order whatever you want.
Workation. Bali, Thailand — been there done that. Currently deciding where to go next, any ideas?
Gym subscription. We got you covered, just choose a gym!
Taxi budget. Whether you overslept in the morning or over-stayed in the evening, use your personal budget for a cab.
Fridge full of food. New ideas in the shopping list are always welcome. What’s your favorite snack?
Hot tub. We have a fire heated hot tub in our terrace to enjoy while waiting for a BBQ to be made.
Casual perks. Enjoy a starter pack with our merch, monthly office parties, games zone with foosball, PS4 & VR.
Kilo.Health is a digital business working in the health industry. Our main markets are the USA, Canada, Australia, Brazil, Mexico & the UK. The company was founded 8 years ago, and it took a while to find our niche. Though we did it, and now we strive to be the leader in the wellness category globally. Don’t wish us luck. Come work with us to see it happen.
You Are Going to Deal With
Informal communication. We are not a corporate office – we are digital punks
Many mistakes, though never the same mistake twice. We experiment a lot since no one has ever done what we are doing
Digital products in the health industry which acquire thousands of daily new customers globally
Weekly new introductions. Our team grows faster than construction workers are breaking the walls to expand our office
Feeling excited already? It’s our daily emotion.
We want you if you’re the one we would reach the impossible with. Are you ready?