You are going to work with

Jorūnė Lukšaitė

Head of Customer Support

Customer-oriented multitasker who’ll pick up your call if you’re under the weather.

Camping is her passion. Give her a tent, great company, a ticket to Canada, and she’ll be head over heels with joy.

Your workplace will look like this

Get Ready To

  • Represent the brand and work with social media pages like Facebook, Instagram and others.
  • Solve queries of community members and provide support.
  • Respond to comments and customer questions on posts and inbox messages.
  • Interact with users and understand their challenges.
  • Assist in the process of new customers’ onboarding.
  • Build sustainable relationships with customers.
  • Monitor and report on customers’ feedback.

We Expect You To

  • Work experience as a community or customer experience manager would be a plus, but not essential.
  • Be 100% customer-oriented.
  • Have excellent verbal communication and writing skills.
  • Have common sense & perfect English skills (this is crucial).
  • Have no fear of failing.
  • Be curious and creative.
  • Never kill the vibe.

Salary

Gross salary range is 800-1150 EUR/month.

Work from home not only during quarantine!

Talking about perks:


  • Join the growth. Outgrow your position in the fastest-growing company. Join initiatives and test your strength in various fields. Let’s build this rocket together.
  • Pitch your ideas. Whether it’s a suggestion for the next workation or the best-selling product – we’re all ears. Share your plans, and we’ll make it happen.
  • Work from anywhere. If you can’t think of what pants to wear today, waiting for your cat’s food to be delivered, or casually chilling in Tenerife – gotcha. Zoom party?
  • Test for the best. We’re the ultimate focus group of the new products we create and practice it before it is cool. What’s ours is yours.
  • Self-development. Know any industry professionals you’d like to consult with? Would love to visit international conferences or take paid courses? Sky’s the limit!
  • No boredom. If you think that you’ll have a typical 9-to-5 office job, then get ready to get your mind blown. Your position is never set in stone: work on different projects, be an A++ professional, discover your strengths along the way, and enjoy the craziness. 

About Us

Kilo.Health is a digital business working in the health industry. Our main markets are the USA, Canada, Australia, Brazil, Mexico & the UK. The company was founded 8 years ago, and it took a while to find our niche. Though we did it, and now we strive to be the leader in the wellness category globally. Don’t wish us luck. Come work with us to see it happen.

You Are Going to Deal With

  • Informal communication. We are not a corporate office – we are digital punks
  • Many mistakes, though never the same mistake twice. We experiment a lot since no one has ever done what we are doing
  • Digital products in the health industry which acquire thousands of daily new customers globally
  • Weekly new introductions. Our team grows faster than construction workers are breaking the walls to expand our office
  • Feeling excited already? It’s our daily emotion.

We want you if you’re the one we would reach the impossible with. Are you ready?

Apply for this position

It will
happen here

Kilo Health HQ, Antakalnio g. 17, Vilnius

It will happen here

Kilo Health HQ, Antakalnio g. 17, Vilnius

Kilo Health