You are going to work with

Kilo Health team member

Eglė Kontautaitė

Chief Customer Officer

You know that meme where everything is on fire and the dog is like “This is fine”? That’s it. That’s our Egle.

Stayed in “max villa” in Thailand, got out alive & smiling – it says a lot.

Your workplace will look like this

Get Ready To

  • Provide excellent customer support via email;
  • Monitor and report on customers’ feedback, share with your Customer Service Manager which you will be reporting to;
  • Update our internal database with information about technical issues related to products;
  • Be a part of the fast-growing company and deal with challenges that it brings;
  • Make unhappy customers happy and happy ones – even happier!

We Expect You To

  • Have fluent English both written and spoken/ another language is a plus ( Spanish/ French/ German/ Italian/ Portuguese/ Norwegian/ Sweden/ Russian/ Arabic – you name it, we’ll need it);
  • Have previous experience in Customer Service (email support, Zendesk);
  • Have perfect time management skills (we offer remote supporter position with in-house training only) & ability to handle multiple projects at once;
  • Have knowledge/ interest in health & wellness industry (it’s a plus!); 
  • Have common sense;
  • You are a team-player and love helping people! 
  • Never kill the vibe.

Salary

Gross salary range is 800-1300 EUR/month.

About Us

Kilo.Health is a digital business working in the health industry. Our main markets are the USA, Canada, Australia, Brazil, Mexico & the UK. The company was founded 8 years ago, and it took a while to find our niche. Though we did it, and now we strive to be the leader in the wellness category globally. Don’t wish us luck. Come work with us to see it happen.

You Are Going to Deal With

  • Informal communication. We are not a corporate office – we are digital punks
  • Many mistakes, though never the same mistake twice. We experiment a lot since no one has ever done what we are doing
  • Digital products in the health industry which acquire thousands of daily new customers globally
  • Weekly new introductions. Our team grows faster than construction workers are breaking the walls to expand our office
  • Feeling excited already? It’s our daily emotion.

We want you if you’re the one we would reach the impossible with. Are you ready?

Apply for this position

It will
happen here

Kilo Health HQ, Antakalnio g. 17, Vilnius

It will happen here

Kilo Health HQ, Antakalnio g. 17, Vilnius

Kilo Health